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                      No way, Too Faced loves animals! Our products are totally cruelty free. Click HERE to visit our vegan-friendly products page!

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                      Lucky you! To use your coupon code, load your shopping cart and begin the check-out process. There will be a field to enter your code at the start of the process. Please note that only one promotion code can be entered per order on TooFaced.eu and supplies of all free gift offers are limited. No substitutes are allowed for free gift or free sample offers; quantities are limited. Codes cannot be used on orders already placed. For more details on specific promotions please visit our Offers Page for full details and exclusions.

                      6. I SEE THAT YOU OFFER FREE SAMPLES – HOW DO I GET IN ON THAT?

                      When you check out, you will see an option to add a free sample to your order. We encourage you to try new products that you haven't tried before! During promotional periods, we sometimes offer bonus samples with orders.

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                      Once you complete your order, a confirmation email will be sent to the email address associated with your accounts. You may also review your order by clicking Track Order under My Account tab at the top of the page.

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                      We hope you are delighted with your order. However if for any reason you're not entirely satisfied with your goods, you may return any item in its original condition for a full refund within 14 working days of delivery. For more information please consult our Returns & Exchanges policy and our general Terms And Conditions page for Online Product Sales.

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                      Shipping address changes are possible prior to your order being shipped. Please contact our team by email to request any changes. Once your order has been shipped, we are no longer able to change the delivery address.

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                      Orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. Most 2nd day and Overnight orders placed by 12PM PST will be processed and shipped the same day, depending on product availability. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. During sales, shipping may take longer - but be patient, the reward is worth the wait!

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                      We accept VISA, Mastercard, and American Express credit cards.

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                      You can review the status of your order by going to My Account at the top of the page and selecting Sign In where you can sign into your account to view your order status and history. You can also click the link on your order confirmation email.

                      19. HOW DO CHANGE OR CANCEL MY ORDER?

                      If you need to make any changes to your order, please call us immediately after making your purchase at 855-Too-Faced. Once your order has been processed, we are unable to modify the contents or cancel your order. We apologize for any inconvenience and will do our best to help!

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